flok - flok App Service Impact due to Microsoft Azure outage – Incident details

All systems operational

flok App Service Impact due to Microsoft Azure outage

Resolved
Major outage
Started 2 months agoLasted about 6 hours

Affected

App

Operational from 11:18 PM to 2:03 AM, Major outage from 2:03 AM to 2:49 AM, Operational from 2:49 AM to 5:33 AM

Updates
  • Resolved
    Resolved

    This incident has been resolved. Azure has successfully recovered the services we depend on, and has closed their incident.

  • Monitoring
    Monitoring

    Azure has mitigated the issue and we are seeing the app return results and function as expected now.

    We will continue to monitor before closing this incident. Thank you everyone for you patience.

  • Identified
    Identified

    Azure has updated that root cause of the issue has been identified, and incremental resolution is likely within 90 mins. We are continuing to monitor and will update when resolved.

  • Investigating
    Investigating

    flok is aware of an issue where the flok app often spins while loading and then fails to load data. Data is not gone, but the service is currently experiencing an outage due to dependent issues in Azure. We are monitoring this issue with Microsoft @ https://app.azure.com/h/HS91-NQ8/92d883 and will provide and update.